Practical Personnel Management

This course is designed for the inexperienced water or wastewater manager.  It addresses the challenges of supervising and running an office, including building a team, employee law,  hiring, handling conflict, compensation, contract workers, and customer relations.

Course Modules: 

1. Personnel Management Overview

2. Team Culture

3. Coping with Employee Laws

4. Customers and the Law

5. First You Have to Hire ‘em

6. Supervision, the Toughest Job of All

7. Handling Conflict on the Job

8. Keeping Employees Skills Sharp

9. The Two Great Flavors of Compensation

10. The Pro’s and Con’s of Contracting

11. Customer Relations and the Future

Course Details:

Price: $150.00

Applies: Wastewater and Water

Estimated time to complete: 7 hours

CEH’s earned: 7